Privacy Policy

Thank you for visiting www.mercedes-benzottawa.ca (the “Site”), developed by Solutions Médias 360 Inc. (“SM360”) and provided to you by Ogilvie Motors Ltd. (the “Dealership”). By accessing or using the Site, you agree to be bound by the terms and conditions set forth below (the “Terms”). If you do not wish to be bound by the Terms, we ask that you do not access the Site. SM360 and the Dealership may modify the Terms at any time, and such modifications shall be effective immediately upon posting of the modified Terms on the Site.

The Dealership respects the privacy of every individual who visits the Site and is sensitive to privacy issues on the Internet. We believe it is important that you know how we treat information received about you online. This privacy policy outlines the information we may collect about you and how we may use that information. We reserve the right to modify or change this Privacy Policy at any time in our sole discretion and without notice.

Passive Information Collection

In general, you can browse the Site without having to reveal your identity or personal information. Our web servers automatically collect certain non-personal information about you when you log in or follow a link that will take you to our website. Non-personal information we collect may include domain names, IP addresses, type of browser, type of operating system you use and your geographic location. This information is aggregated to establish the number of visits, average time spent on the site, pages viewed and other similar information. We use this information to evaluate the use of the Site and improve its content, depending on your source.

The Site may use "cookies”. Cookies are small text files sent from the Site and stored on a user’s computer by the web browser while the user is browsing. Cookies can be stored on your hard drive, or in temporary memory in which case will be deleted when you shut down your browser or your computer. It may be that we use such cookies to obtain information about your habits and past activities of navigation, to help us provide you with improved services. You can withdraw our cookies using the properties of your browser. Please refer to your browser's help function for information on how to disable cookies. Please note that when you disable cookies, it is possible that some features of the Site may no longer function as intended.

The Site may also contain links to other websites. They are provided for reference purposes only and may have practices and policies of confidentiality that are different from the Dealership. The Dealership is not responsible for websites provided by third parties.  If you choose to visit third party websites, you are encouraged to review the privacy policies of any such person or organization.

Active Information Collection

In some cases, we may need additional information such as your name, address, telephone number and email address. The transmission of such personal information is not required to use the Site and we will not collect such personal information unless you voluntarily transmit same to us and only for the specific purpose of the Site.

How we use your information 

The Dealership collects, stores, and uses information about you for the following reasons:

a) To establish, maintain and improve our relationship with you by providing a more personalized experience, including to: remember your interests and preferences; customize the products and services we share with you; facilitate interactions with our employees; track and categorize your activity and interests on our website and mobile application and to enrich your experience in our dealerships, on our website, and through our mobile application.

b) To facilitate the administration of your purchase, lease, warranty, maintenance program, and to relay any information with respect to recall campaigns associated with your vehicle.

c) We may also use your information to improve our products and services through quality assurance and improvement activities, including to: develop and promote new products and services; to improve or modify our existing products and services; and to analyze and improve the safety and security of our products and services.

d) We may perform analytics, such as to: understand how customers use our website, mobile applications, products and services; generate insights and understand how customers interact with us; and improve our website, mobile applications, products and services.

The Dealership may disclose personal information to third parties, including business partners such as Mercedes-Benz Canada Inc. Daimler AG, and their associated and affiliated companies, or any financial institution involved in your acquisition of a vehicle. Please note that each such establishment sets forth its own privacy policy and we disclaim any liability relating to such policies.

To Unsubscribe

To unsubscribe from our database and stop receiving messages from us, simply send an email to support@sm360.ca stating in the subject of your message: remove me from your list and entering the email address with which you are registered.

Facebook Connect

The Site allows users to access Facebook Connect to interact with friends and to share information on Facebook on their Wall and through friends’ News Feeds. If you are logged into the Site and Facebook, when you click on "Connect with Facebook", your profiles will merge if the email addresses match. If the email addresses don’t match, your authorization will be required to merge them, and you must then enter your password for the Site to validate this action. If you are already logged into the Site but not logged into Facebook, when you click on "Connect with Facebook" you will be prompted to enter your Facebook credentials or to "Sign up for Facebook." By accepting the prompt, you are allowing the Site to access your information and you have agreed to the Facebook Terms of Use when you use the Site. It is recommended to read the Facebook terms of use before using Facebook Connect.

Conversely, if you are not currently registered as a Site user and you click on "Sign in Using Facebook," you will first be asked to enter your Facebook credentials and then be given the option to register and join the Site. Once you register on the Site and you connect with Facebook, you will be able to automatically post on Facebook your recent activity on the Site. You have the option to disable Facebook Connect at any time by logging into "My Profile" and clicking on "My Facebook Profile." Further, you can edit privacy settings for the reviews that appear on Facebook or disconnect this service by visiting the Facebook Application Settings page.

Governing Law

The Site is operated from Montreal, Province of Quebec, Canada. Any conflict between a user and SM360 or the Dealership is therefore subject to the laws applicable in the Province of Quebec and the applicable laws of Canada. Furthermore, you hereby agree to submit to the exclusive jurisdiction of the courts of the Province of Quebec in respect to any action or proceeding arising from or related to the Site.

Other Conditions

The Terms, including all documents that they refer to, constitute the entire agreement between SM360, the Dealership and yourself. The fact that SM360 and the Dealership do not ask for nor obtain the strict fulfillment of a condition of the Terms herein shall not be interpreted as the relinquishment on their part of this condition or other right. If one of the conditions of the Terms herein is declared void, invalid or not enforceable by law by a court of competent jurisdiction it shall not affect the other terms of this legal disclaimer.

New Vehicles

You do not have any vehicles selected

Select another new vehicle to compare

 New Vehicles to compare

New Inventory Vehicles

You do not have any vehicles selected

Select another new vehicle to compare

 New Inventory Vehicles to compare

Pre-Owned Vehicles

You do not have any vehicles selected

Select another Pre-owned to compare

 Pre-owned vehicles to compare