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Mercedes-Benz Vans warranty.

We know that your Mercedes-Benz Vans works as hard as you do. This is why Mercedes-Benz Vans come equipped with complete warranties to meet your expectations in terms of quality and reliability.

Standard limited warranty.

Breaking the standards.

We back our vans with one of the most comprehensive warranties in the business. And by following a routine maintenance schedule at our Mercedes-Benz Service, you can be sure your van has a long and productive career.

Sprinter and Metris.

Basic limited warranty 3-year / 60,000 km.

Basic coverage for 3 years or 60,000 kilometres, whichever comes first. Excludes normal maintenance and wear items.

Powertrain warranty 5-year / 100,000 km.

Powertrain coverage for 5 years or 100,000 kilometres, whichever comes first.

Surface corrosion warranty 3-year / 60,000 km.

Basic coverage for 3 years or 60,000 kilometres, whichever comes first. Excludes normal maintenance and wear items.

Roadside assistance 5-year / 100,000 km.

Roadside assistance is available 24 hours a day, virtually anywhere in Canada or the continental United States.

Sprinter only.

Diesel engine limited warranty 5-year / 160,000 km.

Coverage for turbo diesel engines for 5 years or 160,000 kilometres, whichever comes first.

Emissions warranty 5-year / 160,000 km.

Emissions coverage for 5 years or 160,000 kilometres, whichever comes first.

Metris only.

Emissions warranty 8-year / 130,000 km.

Emissions coverage for 8 years or 130,000 kilometres, whichever comes first.Extended limited warranty.

Extended limited warranty.

Coverage that goes the extra mile.

At Mercedes-Benz, we engineer our commercial vans to deliver reliable performance. But for those looking to extend protection beyond the standard factory warranty, we offer the Mercedes-Benz extended limited warranty, ensuring your van is protected even further down the road.

Extended limited warranty pricing up to 6 years / 160,000 km ($1,895).

Extended limited warranty brochure

Coverage Standard Warranty Extended Limited Warranty
Engine 5-Year / 160,000-km 6-Year / 160,000-km
Transmission 5-Year / 100,000-km 6-Year / 160,000-km
Rear Axle 5-Year / 100,000-km 6-Year / 160,000-km
Cooling system 3-Year / 60,000-km 6-Year / 160,000-km
Climate control 3-Year / 60,000-km 6-Year / 160,000-km
Audio system 3-Year / 60,000-km 6-Year / 160,000-km
Roadside Assistance 5-Year / 100,000-km 6-Year / 160,000-km

Visit us.

1110 St Laurent Blvd, Ottawa, ON K1K 3B6

Sales : 1-855-753-9129

New vehicles : 1-855-753-9127

Pre-owned vehicles : 1-855-753-9128

Business hours.

  • Monday: 9:00 AM to 8:00 PM
  • Tuesday: 9:00 AM to 8:00 PM
  • Wednesday: 9:00 AM to 8:00 PM
  • Thursday: 9:00 AM to 8:00 PM
  • Friday: 9:00 AM to 6:00 PM
  • Saturday: 9:00 AM to 5:00 PM

Parts & service hours.

  • Monday: 7:30 AM to 6:00 PM
  • Tuesday: 7:30 AM to 6:00 PM
  • Wednesday: 7:30 AM to 6:00 PM
  • Thursday: 7:30 AM to 6:00 PM
  • Friday: 7:30 AM to 6:00 PM
  • Saturday: 9:00 AM to 1:00 PM

How can we help you?

Contact us
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