Frankie's the best!
We saw the car online, we booked a test drive online and someone called us right away within 10 minutes to confirm the appointment. As soon as we entered the dealership, we felt welcomed, some people offered us help right away. A friendly gentleman named Frankie Meki was ready to assist us with the test drive. He explained everything, every aspects of the car, and the Mercedes brand as general. He also showed us everything the car can do including the safety features. Afterward the purchase negotiation was very pleasant and smooth. We didn't feel pressure nor he was holding something back from us. We trade in our car and the value he offered was the best compared to other places. Today, we are picking up the car and Frankie is still offering his best efforts which is over and above our expectation, to make sure we are comfortable with our new car, he made sure that we will enjoy the car for days to come. Linda and Enrico
Other customers satisfied
Thanks Sean!
Thank you Sean for the very good service on my C43.
Appréciation
I would like to thank Mercedes Ogilvie personnel for the excellent service and support. A special thank for Frankie Meki, for his patience , his respectful approach with clients. Frankie took care of all my queries with pleasure and honestly. He let me know all the important information regarding my véhicule! I would definitely like to commend Frankie for his professionalism ! You can be sure that if I have friends or colleagues looking to buy or lease new cars in the future I will be sending them to Mercedes Ogilvie. Kindest regards Goretti .
Exceptional service
Exceptional Service that is second to none! Michel Lalonde is the best sales consultant I have ever dealt with. Extremely helpful, knowledgeable and patient. I will definitely recommend Ogilvie Mercedes to all my friends who love to buy Mercedes cars. Every employee you meet in this branch is truly professional and great at what they do.
Impressive
Very impressed with all of your personnel. Only comment would be that there is a lot of documentation which takes a lot of time.
